KULR-TV in Montana is reporting that a bank employee said the outage is a result of a fire at a server farm located in Shoreview, Minnesota. As a result of the fire the servers had to be shut down, the bank employee reportedly said.
A customer service representative reportedly said it is a nationwide outage.
Wells Fargo in a tweet said:
We apologize to our customers who may be experiencing an issue with our online banking and mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
— Wells Fargo (@WellsFargo) February 7, 2019